Storage King NZ - Terms and Conditions

1. Storage Agreement Details

Agreement Type

• License to use storage space (not a lease)
• Space dimensions may vary slightly from advertised
• Facility provides space only, not possession of goods
• No long-term contracts - rent calculated daily after first month

2. Customer Obligations

Requirements

• Must be owner or authorized to store goods
• Responsible for securing unit with own lock
• Must keep storage space clean and undamaged
• Cannot conduct business activities in storage space
• Cannot assign agreement or sublet space
• Must notify of contact detail changes
• Responsible for any third-party access damages

Prohibited Items

• Hazardous materials (flammable, explosive, toxic)
• Illegal items or stolen goods
• Perishable items or food
• Living creatures
• Items over certain value thresholds
• Firearms, weapons, ammunition
• Chemicals, gases, liquids

3. Payment Terms

Structure

• Storage fees paid in advance
• Facility does not invoice for monthly fees
• Customer responsible for payment timing
• Daily rent calculation system

Late Payment

• Late Fees: 15% per annum on outstanding amounts
• Fee Increases: 42-day notice required
• Access Denial: For non-payment

Additional Fees

• Administration fee
• Cleaning fee if space left dirty
• Interest on outstanding balances
• Debt recovery costs

4. Access Rules

Hours and Restrictions

• Access during specified facility hours only
• Access may be refused if fees not paid promptly
• 14 days notice required for facility inspections
• CCTV monitoring permitted and may be used as evidence

Security

• Individual access codes
• Customer provides own lock
• CCTV surveillance 24/7

5. Liability and Insurance

Risk Allocation

• Goods stored at customer's sole risk and responsibility
• Facility excluded from liability for damage/loss
• Insurance strongly recommended for stored items
• Customer liable for any damage to facility or other units
• Limited facility liability for willful acts only

Insurance Requirements

• Customer should obtain contents insurance
• Facility insurance doesn't cover customer goods
• Customer indemnifies facility

6. Termination Conditions

Notice Requirements

• Customer: 14 days notice required
• Facility: Can terminate immediately for breaches
• Clean-up: Customer must remove all goods and leave space clean

Abandoned Goods

• Unclaimed goods can be sold/disposed after 7 days notice
• Proceeds applied to outstanding debts
• No refund of advance payments unless full month unused

7. Privacy and Data Usage

Information Collection

• Extensive personal information collection
• ID, financial, storage history
• Information shared with StorerCheck database system
• Data sharing with franchisees, law enforcement, service providers

CCTV and Monitoring

• CCTV footage collection and storage
• Customer history tracking across facilities
• Right to use microprobe technology for space monitoring

8. Promotional Terms

Discount Offers

• 25-50% off first months available
• Free months promotions
• Cannot combine promotions
• New customers only at participating facilities
• Time-limited offers subject to modification/termination

9. Refund Policy

Merchandise Returns

• 14-day return window
• Items must be unused, original packaging
• "As new" condition required

Rental Refunds

• Prepaid rental months refundable upon vacating
• Processed to original payment method
• Requires receipt, ID, and completed form
• Refunds over $200 need management approval

10. Unique Features

Special Systems

• StorerCheck: Customer history verification system
• Microprobe Technology: Space monitoring capability
• Franchisee Network: Shared customer information
• Daily Rent Calculation: Flexible pricing system
• No Invoicing: Customer self-manages payments

Legal Framework

• New Zealand law governs
• Disputes through NZ courts
• Severability clause applies
• Entire agreement provision